bankerTerms of Use
These terms govern your account and use of the banker platform. We have written them to be clear and practical rather than dense or technical. They cover how you register, how we handle your funds, what our bonus terms mean, and how we resolve disputes. By registering on banker, you agree to these terms.
Our services are available only where local law permits. You are responsible for verifying that access and use comply with your jurisdiction's regulations. We do not operate in jurisdictions where online wagering is prohibited, and we reserve the right to restrict or close your account if we determine you are accessing from a prohibited region.
This page outlines the core principles we operate under and what you can expect when you join banker.
Your banker account and registration
When you register on banker, you create an account by providing your email, setting a password, and completing Know Your Customer (KYC) verification. KYC requires a valid identity document and proof of address. We ask for this information to comply with anti-money laundering regulations and to protect your account from unauthorized access.
Your account is yours alone. You are responsible for keeping your password confidential and for all activity on your account. If you suspect unauthorized access, change your password immediately and contact our support team. We recommend enabling two-factor authentication (2FA) for added security — this requires you to confirm your identity via a second method (typically a code sent to your phone) when logging in.
You must be at least 18 years old to hold an account on banker. You warrant that all information you provide is accurate and complete. If you provide false information or register multiple accounts to circumvent our terms, we may close your account and forfeit any balance.
Deposits and withdrawals on banker
We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. Your deposit is credited to your banker account balance within minutes of processing. We do not charge deposit fees — the amount you transfer is the amount credited to your account.
To withdraw, you request a payout through your account dashboard, select your preferred payment method, and enter the amount. Our system reviews the request to verify your identity, confirm sufficient balance, and check for any compliance concerns. This review typically takes standard processing windows — we do not offer "instant" or "guaranteed" withdrawal times, as these depend on your tier, account history, and payment method. Once approved, we initiate the transfer to your chosen method. mobile banking, local payment, and online payment typically arrive within hours; bank transfers may take up to one business day depending on your bank's queue. We do not charge withdrawal fees.
If a withdrawal is declined, we provide a reason in your account notification. Common reasons include insufficient KYC data, unusual account activity patterns, or payment method issues. Contact our support team if you need clarification or wish to appeal a decision.
Welcome offer and bonus terms on banker
When you make your first deposit on banker, you are eligible for a welcome offer. The bonus amount scales with your deposit and is communicated in your account confirmation email. We do not advertise a fixed bonus upfront because the offer varies based on market conditions and promotions at the time of your registration.
Your welcome bonus comes with a playthrough requirement — this is the amount you must wager before the bonus converts to withdrawable balance. Playthrough is expressed as a multiplier (e.g., 10x). For example, if your playthrough is 10x and your bonus is credited, you must place wagers totaling ten times the bonus amount across our games before the bonus unlocks. Wagers on slots, live tables, sports betting, and arcade all count. Some games may contribute differently — check your specific terms in your bonus notification.
Playthrough progress is tracked automatically. You do not need to complete it in one session — your progress carries over as long as your account remains active. Once you reach your playthrough requirement, the bonus converts to cash balance and is withdrawable immediately.
Weekly cashback and loyalty tiers on banker
After your first week on banker, our automatic weekly cashback system activates. Every Sunday evening, we calculate your net loss across all games for the past seven days (total wagers minus winnings). We return a percentage of that net loss as cashback, credited directly to your account with no claim form required. Your cashback percentage depends on your tier — Bronze (default), Silver, Gold, Platinum, or Diamond. Higher tiers unlock better rates.
You accumulate tier points through wagers on all banker games — sports betting via Allbet, live Baccarat, Dragon Tiger, slot games like Aviator and Fortune Tiger, and arcade titles. As your points grow, you climb the tier ladder. Tier status is permanent once earned; you do not lose your tier if you take a break, but your weekly cashback rate is tied to your current tier.
Cashback has no playthrough attached — it is real balance you can use or withdraw immediately. Many members use weekly cashback to fund their next session without spending additional money.
Referral programme and seasonal promotions on banker
Our referral programme recognizes activity across all banker games. When you refer a friend and they register and deposit, both of you receive a referral bonus credit. The more active referrals you make, the higher your referral tier and rewards. Referral bonuses stack on top of your weekly cashback.
We run seasonal promotions tied to major events. During Liga 1 season, Piala AFF tournaments, or holidays like Idul Fitri and Idul Adha, we launch special offers — enhanced cashback, leaderboard competitions, or exclusive bonus events. Higher tiers unlock early access to these promotions.
Dispute resolution and compliance
If you have a complaint about your account, a withdrawal decision, or our service, we encourage you to contact our support team through your account dashboard. We aim to respond to inquiries within standard timeframes and to resolve issues fairly. If you believe we have not resolved your complaint satisfactorily, you may escalate to our complaints team, who will review your case and provide a final response.
We comply with applicable regulations in jurisdictions where we operate. We reserve the right to suspend or close your account if we detect activity that violates these terms or applicable law — for example, if you attempt to register from a prohibited jurisdiction, provide false information, or use your account in violation of our terms.
Our terms are designed to protect both you and banker. We operate with clarity and fairness — no hidden clauses, no surprise playthrough multipliers.
Data protection and account security on banker
Your personal data on banker is encrypted in transit and at rest. We do not share your information with third parties except where required by law or to process your transactions (e.g., payment providers, KYC verification services). Our privacy policy details our data handling practices.
You control your account security. Enable 2FA, use a strong password, and monitor your account for unusual activity. If you suspect a breach or unauthorized access, change your password and contact support immediately. We will work with you to secure your account and recover any losses caused by our negligence.
Changes to these terms on banker
We may update these terms from time to time. If we make material changes, we will notify you by email and provide a notice period before the new terms take effect. Continued use of banker after the notice period means you accept the updated terms. If you disagree with changes, you may close your account.
Getting help with banker
Our support team is available to answer questions about deposits, withdrawals, account verification, and gameplay. You can reach us through live chat, email, or in-app help — all accessible from your account dashboard. We provide support in English and aim to respond to inquiries promptly. For common questions, visit our FAQ page
If you need to reference your account history, withdrawal status, or promotion terms, log into your banker dashboard where all information is recorded. This documentation helps our support team assist you quickly and fairly.
These terms, along with our privacy policy and about us pageform the foundation of your relationship with banker. We believe clear communication builds trust, and we stand behind every commitment we make.